Last updated on May 4th 2025
We do not accept returns or exchanges. However, if you receive a damaged or incorrect product, you may be eligible for a return. To qualify, you must share a clear unboxing video within 48 hours of delivery, with the product label visible in the footage. Refunds will be processed only after the returned item is received and verified by the seller. Please note that cancellations are not allowed once an order has been placed. For any support or to raise a return request, please visit https://shyla.fashion/support/